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Work together across the globe, across the hall, or in a room, with the same ease and efficiency. Bluescape makes it easy for remote workers and hybrid teams to gather around their work from wherever they are. Maintain a record of the entirety of a project—meetings, comments, decisions, iterations, and more—all in a central place for easy reference and real-time status. Use built-in video chat or host Cisco Webex and Zoom calls in your workspace to seamlessly communicate and collaborate in one application. Upload presentations, documents, graphics, and videos. Co-browse web content and collaborate on Google Docs and Office 365 documents. Whiteboard to visualize an idea or process. Increase information access without information overload. Easily organize your content and workspaces with canvasses to make everything easy to find.

IT Service Management, IT Asset Management 4. URL: [SolarWinds Service Desk](https://www.solarwinds.com/service-desk) 5. Who should use: - IT professionals who need a robust service desk and IT asset management solution. - HR professionals who need a streamlined system to manage employee requests and tickets. - Facilities professionals who need an efficient platform to handle maintenance and facility-related tasks. - Business owners and managers who want to improve their organization's IT service delivery and track their assets effectively. 6. Why use SolarWinds Service Desk: - Efficient ticket management: SolarWinds Service Desk provides a user-friendly interface for managing and tracking tickets. It allows users to easily create, assign, and prioritize tickets, ensuring that service requests are handled promptly and efficiently. - IT asset management: The platform offers robust IT asset management capabilities, allowing users to keep track of all hardware and software assets in their organization. It helps in organizing and managing licenses and contracts, identifying risks, and ensuring license compliance. - Collaboration and knowledge sharing: SolarWinds Service Desk includes an in-app 'whiteboard' feature that enables collaboration and idea sharing among team members. This feature helps in solving complex problems, brainstorming solutions, and fostering teamwork. - Customizability: The platform is fully customizable, allowing organizations to tailor it according to their business requirements. Users can create custom forms, workflows, and automations to streamline their service desk operations. - Analytics and reporting: SolarWinds Service Desk provides advanced analytics and reporting features that help organizations gain insights into their service desk performance. It offers pre-built reports and dashboards, as well as the option to create custom reports based on specific metrics. 7. How to use SolarWinds Service Desk: - Sign up for an account on the SolarWinds Service Desk website. - Set up user roles and permissions to control access to different functionalities. - Customize the platform according to your organization's requirements, such as creating custom forms and workflows. - Import existing data into the platform, such as user information, assets, and contracts. - Start managing tickets and service requests by creating, assigning, and resolving them using the intuitive interface. - Utilize the collaboration features to solve complex problems and share ideas within your team. - Take advantage of the IT asset management capabilities to track and manage your organization's hardware and software assets. - Generate reports and analyze data to gain insights into your service desk performance and identify areas for improvement. 8. Statistics: - Over 2,000 organizations worldwide use SolarWinds Service Desk for their IT service management needs. - The platform has helped organizations reduce the resolution time of service requests by up to 50%. - SolarWinds Service Desk's asset management capabilities have helped organizations save up to 30% on software costs by optimizing license usage. - The platform has a customer satisfaction rating of over 95%. 9. Reference resources: - [SolarWinds Service Desk Features](https://www.solarwinds.com/service-desk/features) - [SolarWinds Service Desk Help Center](https://documentation.solarwinds.com/en/Success_Center/SAM/Content/secure-area.htm)